FREQUENTLY ASKED QUESTIONS
If you choose to work with us, we have a very detailed step-by-step guide which should answer all your stationery questions! We are happy to send this to you at your request. Here are a few answers to some questions we are frequently asked:
1) WHAT’S THE DIFFERENCE BETWEEN ORDERING FROM THE SESAME LETTERPRESS WEDDING COLLECTION OR OPTING FOR THE BESPOKE ROUTE?
Our website shows all the designs we offer as part of our collection. These can be customized with different ink colors, fonts and motifs. There are also additional upgrades you can apply to this range. All the pricing is clearly laid out and the design process is straightforward. However, if you are looking for a completely new, unique invitation suite which is designed from scratch for you, we offer a bespoke service which involves additional charges to cover custom design, image sourcing and various other individual processes (such as extra colors, scoring and folding and assembly). Please note that the design process for bespoke stationery is more involved so it will take a little longer to produce.
2) WHEN SHOULD WE ORDER OUR INVITATIONS?
The sooner the better! As soon as you have confirmed the date, time, location and a few other details, we would love to hear from you. The more time you have to work through this process, the more you will enjoy it!
3) HOW MANY INVITATIONS SHOULD WE ORDER FROM YOU?
Carefully look at your guest list. Remember that you don’t need an individual invitation for every guest – you’ll want to send an invitation to each household because couples or families will just need one invitation between them. Once you have counted the number of separate invitations, add 10% to cover any last-minute additions to the list or mailing mishaps. We’ll confirm the final quantity with you before we print your job.
4) HOW MANY ENVELOPES SHOULD WE ORDER?
20% more than the number of invitations. This will cover any mistakes made addressing the envelopes.
5) CAN WE MAKE CHANGES AFTER YOU HAVE SENT US THE DESIGNS?
Sure! We encourage you to look through the designs we send to you and let us know any revisions or changes you want us to make. Until you confirm that the designs are ready to go to print, you can continue to make changes.