FREQUENTLY ASKED QUESTIONS
If you choose to work with us, we have a very detailed step-by-step guide which should answer all your stationery questions! We are happy to send this to you at your request. Here are a few answers to some questions we are frequently asked:
1) WHAT’S THE DIFFERENCE BETWEEN ORDERING FROM THE SESAME LETTERPRESS WEDDING COLLECTION OR OPTING FOR THE BESPOKE ROUTE?
Our website shows all the designs we offer as part of our collection. These can be customized with different ink colors, fonts and motifs. There are also additional upgrades you can apply to this range. All the pricing is clearly laid out and the design process is straightforward. However, if you are looking for a completely new, unique invitation suite which is designed from scratch for you, we offer a bespoke service which involves additional charges to cover custom design, image sourcing and various other individual processes (such as extra colors, scoring and folding and assembly). Please note that the design process for bespoke stationery is more involved so it will take a little longer to produce.
2) WHEN SHOULD WE ORDER OUR INVITATIONS?
The sooner the better! As soon as you have confirmed the date, time, location and a few other details, we would love to hear from you. The more time you have to work through this process, the more you will enjoy it!
3) HOW MANY INVITATIONS SHOULD WE ORDER FROM YOU?
Carefully look at your guest list. Remember that you don’t need an individual invitation for every guest – you’ll want to send an invitation to each household because couples or families will just need one invitation between them. Once you have counted the number of separate invitations, add 10% to cover any last-minute additions to the list or mailing mishaps. We’ll confirm the final quantity with you before we print your job.
4) HOW MANY ENVELOPES SHOULD WE ORDER?
20% more than the number of invitations. This will cover any mistakes made addressing the envelopes.
5) Do you do calligraphy or print guest addresses on the envelopes?
No, we don't do calligraphy or envelope addressing in house. We have several traditional calligraphers as well as machine calligraphers that we can recommend to you, though.
6) How much lead time do we need for envelope addressing?
Envelope addressing typically takes a couple of weeks, depending on the calligrapher you choose and the time of year. Make sure you talk to your calligrapher ahead of time to get more exact details. The sooner you touch base with them, the more fluid the process will be. If you are having a summer wedding, they may need some additional time, as it is a very busy season for them. While you're waiting for your envelopes, we can mail you a sample set of your suite so that you can weight it at the post office and purchase the correct postage.
7) can we use COLORED ENVELOPES?
Absolutely! We can help you choose an envelope that corresponds with your ink color or overall color theme. We do have to order these envelopes specially for your job, so that will add a little extra time to the whole process.
8) can we use COLORED paper?
We typically recommend that you use one of our Savoy papers that we keep in stock. This paper is made specifically for letterpress printing and takes the impression most beautifully. If you would like, you could opt to print one of your secondary cards on a colored stock or use a colored envelope. We recommend going with a light to medium value paper. Dark paper, like black or deep navy is not something we can letterpress on well.
9) can you print in white on a dark paper?
No, we can't print white ink on a dark colored paper. Letterpress ink, is not completely opaque, so white ink does not work well. We recommend going with a white paper and printing a dark ink.
10) Can we make changes after you have sent us the designs?
Sure! We encourage you to carefully look through the designs we send to you and let us know any revisions or changes you want us to make. We will do a limited number of revisions, based on the complexity of your project, which will be noted on the first page of your proof. If the number of revisions exceeds what is noted, we may have to charge an additional design fee. We won't print your design until you have confirmed that everything is correct and you are ready to go!