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ORDERING PROCESS

We have been working closely with couples for over 15 years and understand it can be overwhelming to plan a wedding. We aim to make invitation ordering an enjoyable and stress-free part of the process. We pride ourselves on our friendly, experienced and collaborative approach to creating stationery that conveys the spirit of your wedding. We’re always available to answer questions and provide guidance along the way.

1) SELECT A DESIGN. 

Visit our website to note the design(s) that you prefer. You can also visit our blog, Instagram or Pinterest to see examples of how other couples have customized our designs for their wedding. 

2) talk to uS. 

Email us to schedule a time to speak on the phone so we can learn more about your wedding. We'll talk about ways to customize your design and we'll walk you through the ordering process so you understand each step.

3) receive a quote. 

We’ll email you a detailed quote for the project, itemizing each piece in the suite so that you are really clear about our pricing structure.

4) PLACE YOUR ORDER. 

We’ll begin the design process by emailing you your first set of three designs to review. Designs are emailed to you as pdf files to make the proofing process easy. We'll be in close contact as we work on your designs so there is plenty of time to ask questions or talk again at any point in the process. We will do up to 5 rounds of revisions so there is plenty of time to perfect the invitation suite!

5) Approval.

Once you are happy with your design, we‘ll ask you to double check the quantity you need in case your guest list has changed. At this point we will send you an invoice for the balance due and note your estimated shipping date (usually 10 business days once the design is final and approved).

6) printing.

Now we can get on with the fun bit! We will print each piece in your invitation suite one at a time on our 19th century printing presses. Because we do our own printing, we can be sure the stationery is perfect. Once everything is printed, we will carefully pack the order and send it to you via UPS.

8) envelope Addressing. 

If you need help with addressing your envelopes, we can arrange for these to be digitally printed with your guests’ names and addresses or we can recommend a calligrapher to hand write these.